Benchmarking User Perceived Impact for Web Portal Success Evaluation
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Title | Benchmarking User Perceived Impact for Web Portal Success Evaluation |
Authors | |
Abstract | We describe an approach for success evaluation of Web portals by benchmarking user perceived impact with Multiple-Criteria Decision Analysis (MCDA). For impact measurement a questionnaire is used. The method is applied in a case study of four eGovernment portals and results are discussed. |
Publisher | University o Zagreb, Faculty of Organization and Informatics, Varaždin |
Date | 2008-06-21 |
Source | Journal of Information and Organizational Sciences Vol 32, No 1 (2008) |