The Extent of ERP Customization towards User Satisfaction in Daily Operation for Manufacturing Companies
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| Title | The Extent of ERP Customization towards User Satisfaction in Daily Operation for Manufacturing Companies |
| Authors | |
| Abstract | Study to explore the effect of customization towards user satisfaction in the daily operation of ERP system .Study carried out in four manufacturing companies. Indepth interviews and surveys used to measure the user satisfaction in the manufacturing companies. The results reveal that exceeding certain level of customization complexity index would reduce the user satisfaction level towards the ERP system operation. |
| Publisher | ACADEMY PUBLISHER |
| Date | 2013-07-01 |
| Source | Journal of Computers Vol 8, No 7 (2013): Special Issue: Advances in Internet Technologies and Applications |
| Rights | Copyright © ACADEMY PUBLISHER - All Rights Reserved.To request permission, please check out URL: http://www.academypublisher.com/copyrightpermission.html. |